Workers > What next? > What you can claim for

What you can claim for

Workers can lodge claims for the rehabilitation and compensation of their injury or illness (physical or psychological) that happened because of their work, including diseases, disfigurement and catastrophic injuries. Family members can also lodge claims for compensation in the event of death. (See our separate fact sheet Help when someone dies because of their work if you need to know more.)

Once lodged, your claim will be assessed and if accepted, you can have reasonable medical treatment and costs paid for or reimbursed (such as ambulance, hospital and health care expenses, medicines, travel to and from medical appointments, therapeutic appliances and nursing). You may also receive rehabilitation and weekly payments (sometimes referred to as income maintenance) to help you in your recovery and return to work or the community. Depending on your circumstances, you may receive assistance for domestic or home care, child care, and re-training. All of this is assessed on the basis of what is reasonable. Talk to your case manager about your entitlements.

If your claim is not accepted, see who does what in the workers rehabilitation and compensation system for information about your rights to dispute the decision.

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Doctors, treatment providers and even case managers sometimes sound like they have a language all of their own. If you don't understand something they've told you about your claim or rehabilitation, don't feel uncomfortable asking them to say it again in 'plain English'.