Conditions of use
General Terms and Conditions of use
In these terms and conditions,
- "WorkCoverSA" means the WorkCover Corporation of South Australia and includes its officers, employees, agents, contractors, developers of, and contributors to, the content of this website.
- "Website" means any part of this and any other website operated by or on behalf of WorkCoverSA;
- "Use" includes access or use or attempted access or use of any part of this website; and
- "You" means any person who uses the site.
The use of this website is subject to WorkCoverSA's terms and conditions of use.
You must read and agree to these terms and conditions before making any other use of this website. If you do not agree to these conditions, you must not use this website. By making use of this web site, you accept and agree to be bound by these terms and conditions. These terms and conditions must be read in conjunction with any other applicable terms and conditions governing the use of this website.
All information provided by WorkCoverSA pursuant to these terms and conditions is provided in good faith. You accept that any information provided by us is general information only and not in the nature of advice. We derive our information from sources which we believe to be reliable, accurate and current as at the date of its publication or posting on this website. WorkCoverSA reserves the right to edit and remove this information at any time and for any reason.
WorkCoverSA makes no representations or warranties whatsoever that the information provided on this website is reliable accurate or complete, or that it is suitable for a particular purpose or that your access to that information will be uninterrupted or secure.
The use of this website is entirely at your own risk. WorkCoverSA shall not be liable for any loss or damage, (including, without limitation, direct, indirect, punitive, special, consequential damages, lost profits, lost data or business interruption) howsoever caused (including through negligence) which you may directly or indirectly suffer in connection with your use of this website (including your use of or reliance on information or material contained on or accessed through this website) or any website linked to this website.
This exclusion of liability applies, without limitation, to any loss or damage arising through any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of any material.
To the extent permitted by law, any condition or warranty which would otherwise be implied into these terms and conditions is hereby excluded. Where legislation implies any condition or warranty that cannot be excluded or modified under that legislation, WorkCoverSA's liability under such condition or warranty will be limited (at WorkCoverSA's election):
(i) in relation to goods, to;
- the replacement of the goods; or
- the supply of equivalent goods; or
- the repair of such goods; or
- the payment of the costs of replacing the goods or of acquiring the equivalent goods or of having the goods repaired; and
(ii) in relation to services, to:
- supplying the services again; or
- the payment of the costs of having the services supplied again.
Subject to any non-excludable rights, use of the site is entirely at your own risk. In no event will WorkCoverSA be liable for any damages whatsoever (including, without limitation, direct, indirect, punitive, special, consequential damages, lost profits, lost data or business interruption) arising out of the use, inability to use, or the results of use of the site, or arising from your purchase or inability to purchase any goods or services promoted on the site, whether based on contract, tort, statute, common law, equity or any other legal theory and whether or not advised of the possibility of such damages.
Without limitation, this exclusion of liability applies to any damages or injury, including but not limited to those caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorised access to, alteration of, or use of any material.
If circumstances arise where you are entitled to claim damages from WorkCoverSA notwithstanding the provisions of these conditions (for example, pursuant to any non-excludable rights), WorkCoverSA's liability to you for the aggregate of such claims (regardless of the basis on which you are entitled to claim from WorkCoverSA) is limited to the provision of the information, products or services again or payment of the cost of providing the information, products or services again (at WorkCoverSA's election).
You agree to indemnify WorkCoverSA and the hosts, operators, developers of and contributors to this website and keep each of them jointly and severally indemnified against all claims, liabilities, expenses (including legal fees on a solicitor-client basis) or losses that may be made against or sustained by any of them (either directly or indirectly) arising from your breach of these terms and conditions or otherwise howsoever arising from, or in connection with, your use of this web site.
The site may contain information from, and references to, third parties ('third party material').
Unless otherwise stated, WorkCover does not monitor, sponsor, endorse or recommend any third party material appearing on this website and makes no warranties or representations as to the accuracy, currency, completeness, lawfulness or reliability of the content of any third party material.
Your access to and reliance on third party material through this website is entirely at your own risk.
This website may contain links to other websites (“linked websites”). Linked websites are provided solely as a convenience to you and may be terminated by us at any time.
WorkCoverSA does not review or monitor any linked website and shall not be liable for the content, accuracy, currency, completeness, lawfulness, or reliability of any material on any linked website.
Unless otherwise specified, the presence of linked websites on this website should not to be construed as creating between this website and the linked website, any type of association, sponsorship, endorsement, monitoring, approval of, or responsibility for, the linked website or its content by WorkCoverSA.
Your access to and reliance on any third party website is entirely at your own risk
You must not email, post upload or submit any defamatory, offensive, illegal or inappropriate material to this website. To the extent permitted by law, neither WorkCoverSA nor the hosts, operators or developers of this website shall be liable for any defamatory, offensive, illegal or inappropriate content available on, or accessed from, this website
WorkCoverSA cannot and does not guarantee or warrant that any files available for downloading through the site will be free of infection or viruses, worms, Trojan horses or any other script, program or code that manifests contaminating or destructive properties.
You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for virus detection, accuracy of data input and output and for maintaining an appropriate means for the reconstruction of any lost data.
You must not email, post upload or submit any material containing a virus, worm, Trojan horse or any other script, program or code that manifests contaminating or destructive properties
Links from other sites to this site
Other sites may only link to this website with WorkCoverSA's prior written permission. Any site that links to this website must:
- link to WorkCoverSA's home page
- not reproduce any content of the website that is being linked to this website
- not create a browser or border environment around site content
- not imply any endorsement approval or sponsorship by WorkCoverSA
- not misrepresent its relationship with WorkCoverSA
- not present false information about WorkCoverSA's products or services
- not use WorkCoverSA's name, trade marks, logos or any other intellectual property owned or licensed by WorkCoverSA;
without WorkCoverSA's prior written permission.
No transmission of data over the Internet can be guaranteed as totally secure. Although WorkCoverSA endeavours to protect data transmissions to and from this website, WorkCoverSA does not warrant the security of any information that you transmit to this website.
WorkCoverSA does not warrant that this website is free from unauthorized access and/or any faults or errors in any operating systems resulting in the interception, corruption, alteration, non-delivery, incorrect delivery or loss of information transmitted over the Internet.
This website is subject to copyright. All copyright in this website (including, without limitation all web pages, text, graphics, logos, audio and video recordings and software) is owned or otherwise licensed by WorkCoverSA. Information appearing on this website obtained from a third party may be the subject of copyright owned by that third party.
You may only use this website for your personal use and you may only reproduce (including by way of printing or making an electronic copy) of information available on this webs site for that purpose. You must ensure that all copyright notices are retained in any material reproduced from this website. Except as expressly authorized by these terms and conditions and subject to the provisions of the Copyright Act 1968 (Cth), you may not, in any form or means:
- use, reproduce, adapt, store, distribute, display, perform or publish, licence, (including by electronic means); or
- sell or otherwise commercially exploit,
any information, products or services made available or obtained from any part of this website without the prior written permission of WorkCoverSA, or, in the case of third party material, from the owner of the copyright in that material.
If you breach any of these conditions, then (without limiting your other liabilities to WorkCoverSA) your authorisation to use this website terminates immediately and you must destroy all materials and information downloaded or otherwise reproduced from this website.
By submitting any material to this website, or to WorkCoverSA in connection with your use of this website, you agree to assign all of your intellectual property rights in that material to WorkCoverSA. However, you must not, without permission submit any third party material to this website.
WorkCoverSA undertakes to comply with its privacy policy, which may be read by [following the links from the home page of this website]
Unless otherwise stipulated by WorkCoverSA, any sale of goods or services from this website is subject to the following conditions:
Fulfillment - WorkCoverSA will endeavor to provide accurate and fast fulfillment of all orders placed using this website. However, WorkCoverSA shall not be liable for any delays in the delivery of goods or services caused by suppliers, transport, postal and courier services or for any other circumstances beyond the reasonable control of WorkCoverSA.
Currency - All transactions for the purchase of goods and/or services shall be in Australian dollars. Any amounts shown in other currencies are indicative only and may vary due to fluctuations in exchange rates.
Credit card use – If you provide your credit card details to this website, WorkCoverSA will use them only for the purpose of verifying and processing a credit card transaction. Your credit card details will be treated in accordance with WorkCoverSA's privacy policy. . WorkCoverSA will report any suspected illegal (including fraudulent) use of credit cards to credit card providers, merchant banks, government institutions and other authorities as may be required by law.
Identity fraud - You must not engage in any fraudulent, misleading or deceptive conduct in connection with your use of this website. Without limitation, you must not impersonate or attempt to impersonate any person or entity or otherwise misrepresent your identity or purport to be authorised to represent any entity if that entity has not authorised you to do so in connection with your use of the site.
Errors in description or pricing - WorkCoverSA reserves the right to void a transaction if it appears that there has been, or there is, subsequent to the placement or confirmation of an order, an error in the description or pricing of goods or services offered on this website. [In such circumstances WorkCoverSAundertakes to refund any amounts paid in respect of such goods and/or services]
Warranties - Any supply of goods or services by WorkCoverSA is subject to any express written warranties offered by WorkCoverSA or a third party. To the extent permitted by law, all express and implied warranties relating to the sale of goods and services are hereby excluded.
These terms and conditions are governed by the law in force in South Australia. You agree to submit to the exclusive jurisdiction of the courts of that jurisdiction.
You are solely responsible for ensuring that your use of this website is not prohibited in the jurisdiction in which you are accessing this website and that you comply with the laws of your jurisdiction.
If any provision of these terms and conditions is unlawful, void or unenforceable for any reason, then that provision shall be deemed severed from these conditions and shall not affect the validity and enforceability of any of the remaining provisions.
Changes to conditions, site content or access
WorkCoverSA reserves the right to amend these terms and conditions at any time. Amendments will be effective immediately upon their publication on this website. Your continued use of this website evidences your acceptance of, and agreement to, any such amendments. Your continued use of this website after our amendments of these conditions will be taken as evidence of your acceptance of those amendments.
WorkCoverSA also reserves the right to modify the content, nature of, and accessibility to, this website at any time. These conditions will continue to apply even if you cease to be permitted to use the website or your access is terminated for any reason.
Conditions for using online forms
In these terms and conditions,
- "form" means employer registration form, worker claim application, employer report form and reconciliation statement;
- "form web pages" means the sections of our website which facilitate the submission of the form electronically;
- "terms" means these terms and conditions (as amended from time to time);
- "we" and "us" mean the WorkCover Corporation of South Australia and its officers and employees; and
- "you" and "your" mean any person using or proposing to use the form web pages.
These terms and WorkCoverSA’s General Terms and Conditions of Use govern your submission of a form electronically and your access to and use of form web pages. By using or attempting to use the form web pages or by submitting or attempting to submit a form (collectively called "use") you agree to be bound by these terms and WorkCoverSA’s General Terms and Conditions of Use, as amended from time to time.
You must not submit or attempt to submit a form unless you satisfy the pre-conditions for submission specified in the form web pages, which we may modify from time to time. In preparing a form for submission electronically, you agree to input accurate and complete information. You must not engage in any fraudulent, misleading or deceptive conduct when submitting a form electronically. Without limitation, you must not impersonate or attempt to impersonate any person or entity or otherwise misrepresent your identity or purport to be authorized to represent any entity if that entity has not authorized you to do so when submitting a form electronically.
WorkCoverSA may, in its sole discretion, suspend or terminate your right to use the form web pages or your right to submit forms electronically. We may reject a form submitted by you electronically and may require you to complete and submit a paper version of the form.
By using the form web pages or by submitting information in a form, you thereby authorise us to use that information for any reasonable purpose including any purpose in relation to the Workers Rehabilitation and Compensation Act 1986 and WorkCoverSA's obligations under that Act.
Submission of form on behalf of another person
You may only submit a form on behalf of another person or entity if:
- this is expressly permitted in the form web pages;
- you have been expressly authorised to submit the form by the person or entity on whose behalf you are submitting the form; and
- you have accurately completed the sections of the form relating to submission of the form on behalf of that person or entity.
You warrant and certify that:
- a form, and the information contained in that form, submitted by you will be accurate and complete in all respects
- where the information is provided by a third party, the form accurately represents the information provided to you by that third party;
- if a form is submitted by you on behalf of another person or entity, you are authorised by that other person or entity to submit the form; and
- you will retain the acknowledgment of receipt generated following your submission of a form electronically and will produce that as evidence of receipt to us if we request you to do so.
You agree to indemnify WorkCoverSA and keep us indemnified against any claims, liabilities or losses which we may sustain, either directly or indirectly, as a result of your breach of these terms or through your use of the form web pages.
You agree to indemnify WorkCoverSA and the hosts, operators, developers of and contributors to, this website and keep each of them jointly and severally indemnified against all claims, liabilities, expenses (including legal fees on a solicitor-client basis) or losses that may be made against or sustained by any of them (either directly or indirectly) arising from your breach of these terms and conditions or otherwise howsoever arising from, or in connection with, your use of this website.
Compliance with policy and procedure
In your use of the form web pages and your submission of forms electronically, you must comply with all policies and procedures which we have communicated to you or included in the form web pages. WorkCoverSA reserves the right to amend these policies and procedures from time to time.
WorkCoverSA reserves the right to amend these terms at any time. You agree to comply with any amended terms from the date on which we publish notice of the change in the form web pages.
Conditions for using secure sites
In these terms and conditions,
- "WorkCoverSA’s Secure Internet Applications" means any secure web site or portion of a web site operated by or on behalf of us;
- "terms" means these terms and conditions (as amended);
- "we", "us", "our" and "WorkCoverSA" mean the WorkCover Corporation of South Australia and its officers and employees; and
- "you" means any person applying to be registered as a user of any of WorkCoverSA’s Secure Internet Applications or who we have authorised to use any of the WorkCoverSA’s Secure Internet Applications.
These terms and conditions govern your access to and use of any of WorkCoverSA's Secure Internet Applications. By submitting an application to be registered as a user of one or more of WorkCoverSA's Secure Internet Applications, you agree to be bound by these terms and conditions as amended from time to time and also the General Terms and Conditions of Use of WorkCoverSA’s web site as amended from time to time.
Application to use WorkCoverSA’s Secure Internet Applications
You may apply to access and use one or more of WorkCoverSA's Secure Internet Applications by submitting a properly completed application form to us. WorkCoverSA may require you to provide further information in support of your application. WorkCoverSA will, however, be under no obligation to accept any application.
You warrant that all information you supply to us, or which you submit to our web site, in connection with your application is complete and accurate. If you become aware of any error or omission after you have made an application, or if there is any change in the information provided to us in the application or which you submit to our web site (for example, if employer registration details change), you agree to notify us immediately in writing of that change.
If we accept your application to access and use one or more of WorkCoverSA's Secure Internet Applications we will issue you with a unique username and password to enable you to access the relevant Secure Internet Applications. You must not access or attempt to access any of WorkCoverSA's Secure Internet Applications unless we have accepted your application and issued you with a unique username and password.
We may suspend or terminate, at any time and in our sole discretion, your right to access and use any or all of WorkCoverSA's Secure Internet Applications. By submitting information to us relating to your application to access and use WorkCoverSA's Secure Internet Applications or by submitting any information to our web site you thereby authorise us to use that information for any reasonable purpose including any purpose in relation to the Workers Rehabilitation and Compensation Act 1986 and WorkCoverSA's obligations under that Act.
Access to each of WorkCoverSA's Secure Internet Applications is restricted and you may only access or attempt to access any of WorkCoverSA's Secure Internet Applications if we have authorised you to do so and we have issued you with the username and password necessary to do this.
Your username and password are confidential. You should take all reasonable precautions to safeguard your username and password at all times and you should not disclose them to anyone.
You warrant that only you will use a username and password we issue to you to access and use any of WorkCoverSA's Secure Internet Applications. In your use of any of WorkCoverSA's Secure Internet Applications, you must comply with all terms and conditions which we have communicated to you.
Conditions for using electronic PMC
- "PMC" means a Prescribed Medical Certificate.
- "PMC web pages" mean sections of the WorkCover website which facilitate the submission of a PMC electronically.
- "Terms" means these terms and conditions (as may be amended from time to time)
- "We", "us", and "WorkCoverSA" mean the WorkCover Corporation of South Australia and its officers and employees.
- "You" and "your" mean any person applying to be registered as a user of the PMC web pages or who we have authorised to use the PMC web pages.
These terms govern your submission of a PMC electronically and use of the PMC web pages. By submitting an application to be registered as a user of the PMC web pages, or by using or attempting to use the PMC web pages (collectively called "use") you agree to be bound by these terms as amended from time to time and also to the General Terms and Conditions of Use of WorkCoverSA’s website as amended from time to time.
You may apply to use PMC web pages by submitting a properly completed application form to us. WorkCoverSA may require you to provide further information in support of your application. WorkCoverSA will, however, be under no obligation to accept any application.
You warrant that all information you supply to us, or which you submit to our website is complete and accurate. If you become aware of any error or omission after you have made an application, or if there is any change in the information provided to us in the application or which you submit to our website (for example, your registration with the Medical Board of South Australia is suspended or cancelled) you agree to notify us immediately in writing of that change.
If we accept your application, we will issue you with a unique username and password to enable you to use the PMC web pages and to submit PMCs electronically. You must not attempt to use the PMC web pages unless we have accepted your application and issued you with a unique username and password.
We may suspend or terminate, at any time and in our sole discretion, your right to use PMC web pages and your right to submit PMCs electronically at any time and without any liability to you.
By submitting information to us relating to your application to use PMC web pages or by submitting information in a PMC, you thereby authorise us to use that information for any reasonable purposes, including any purposes associated with the operation of the Workers Rehabilitation and Compensation Act 1986.
Your username and password are confidential. You should take all reasonable precautions to safeguard your username and password at all times and you should not disclose them to anyone.
You warrant and certify that:
- only you will use a password we issue to you to use the PMC web pages;
- each PMC submitted by you will be accurate and complete and will accurately represent the statements provided to you by the worker;
- you approve the information contained in each PMC submitted electronically by you;
and - you will retain the acknowledgment of receipt generated following your submission of a PMC electronically and will produce that as evidence of receipt to us if we request you to do so.
Compliance with policies and procedures
In your use of the PMC web pages and your submission of PMCs electronically, you must comply with all policies and procedures which we have communicated to you or included in the PMC web pages. We may amend these policies and procedures from time to time.
WorkCoverSA reserves the right to amend these terms at any time. You agree to accept and comply with any amendments on and from the date on which we publish a notice of the amendments in the PMC web pages.

















