In these General Terms and Conditions of Use,

• "terms" means these General Terms and Conditions of Use (as amended from time to time);
• "this website" means any part of this and any other website operated by or on behalf of WorkCoverSA;
• "use" includes access or use or attempted access or use of any part of this website; 
• "we", "us", "our" and "WorkCoverSA" means the WorkCover Corporation of South Australia and its officers and employees; and
• "you" means any person who uses the website and any entity which has nominated that person as a user.

The use of this website is subject to these terms.

You must read and agree to these terms before making any other use of this website. If you do not agree to these terms, you must not use this website. By making use of this website, you accept and agree to be bound by these terms. These terms  must be read in conjunction with any other applicable terms governing the use of this website.

You must not engage in any fraudulent, misleading or deceptive conduct in connection with your use of this website. Without limitation, you must not impersonate or attempt to impersonate any person or entity or otherwise misrepresent your identity or purport to be authorised to represent any entity if that entity has not authorised you to do so in connection with your use of the website.

All information provided by WorkCoverSA pursuant to these terms is provided in good faith. You accept that any information provided by us is general information only and not in the nature of advice. We derive our information from sources which we believe to be reliable, accurate and current as at the date of its publication or posting on this website. WorkCoverSA reserves the right to edit and remove this information at any time and for any reason.

WorkCoverSA makes no representations or warranties whatsoever that the information provided on this website is reliable, accurate, complete or current, or that it is suitable for a particular purpose or that your access to that information will be uninterrupted or secure.  We do not accept responsibility for loss suffered by you as a result of reliance upon the information provided on this website.

The use of this website is entirely at your own risk. WorkCoverSA shall not be liable for any loss or damage, (including, without limitation, direct, indirect, punitive, special, consequential damages, lost profits, lost data or business interruption) howsoever caused (including through negligence) which you may directly or indirectly suffer in connection with your use of this website (including your use of or reliance on information or material contained on or accessed through this website, your use of any services provided on this website or your purchase of any goods and services promoted on this website) or any website linked to this website.

This disclaimer applies, without limitation, to any loss or damage arising through any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorised access to, alteration of, or use of any material. However, this disclaimer does not extend to any liability imposed by law, to the extent such liability cannot be lawfully limited or excluded.

To the extent permitted by law, any condition or warranty which would otherwise be implied into these terms is hereby excluded. Where legislation implies any condition or warranty that cannot be excluded or modified under that legislation, WorkCoverSA's liability under such condition or warranty will be limited to the extent permitted by law (at WorkCoverSA's election):

(i)   in relation to goods, to;

• the replacement of the goods; or
• the supply of equivalent goods; or
• the repair of such goods; or
• the payment of the costs of replacing the goods or of acquiring the equivalent goods or of having the goods repaired; and

(ii)   in relation to services, to:

• supplying the services again; or
• the payment of the costs of having the services supplied again.

Use of the website is entirely at your own risk. Subject to any non-excludable rights and to the extent permitted by law, in no event will WorkCoverSA be liable for any damages whatsoever (including, without limitation, direct, indirect, punitive, special, consequential damages, lost profits, lost data or business interruption) arising out of the use, inability to use, or the results of use of the website, or arising from your use of any services on this website or arising from your purchase or inability to purchase any goods or services promoted on the website, whether based on contract, tort, statute, common law, equity or any other legal theory and whether or not advised of the possibility of such damages.

Without limitation, this exclusion of liability applies to any damages or injury, including but not limited to those caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorised access to, alteration of, or use of any material.

If circumstances arise where you are entitled to claim damages from WorkCoverSA notwithstanding the provisions of these terms (for example, pursuant to any non-excludable rights) and to the extent permitted by law, WorkCoverSA's liability to you for the aggregate of such claims (regardless of the basis on which you are entitled to claim from WorkCoverSA) is limited to the provision of the information, products or services again or payment of the cost of providing the information, products or services again (at WorkCoverSA's election).

You agree to indemnify WorkCoverSA and the hosts, operators, developers of and contributors to this website and keep each of them jointly and severally indemnified against all claims, liabilities, expenses (including legal fees on a solicitor-client basis) or losses that may be made against or sustained by any of them (either directly or indirectly) arising from your breach of these terms or otherwise howsoever arising from, or in connection with, your use of this website.

The website may contain information from, and references to, third parties ('third party material').

Unless otherwise stated, WorkCoverSAdoes not monitor, sponsor, endorse or recommend any third party material appearing on this website and makes no warranties or representations as to the accuracy, currency, completeness, lawfulness or reliability of the content of any third party material.

Your access to and reliance on third party material through this website is entirely at your own risk.

This website may contain links to other websites (“linked websites”). Linked websites are provided solely as a convenience to you and may be terminated by us at any time.

WorkCoverSA does not review or monitor any linked website and shall not be liable for the content, accuracy, currency, completeness, lawfulness, or reliability of any material on any linked website.  WorkCoverSA does not accept responsibility for the content or privacy practices of linked websites.  They are the responsibility of the owners of the linked websites and WorkCoverSA has no control over them.

Unless otherwise specified, the presence of linked websites on this website should not to be construed as creating between this website and the linked website, any type of association, sponsorship, endorsement, monitoring, approval of, or responsibility for, the linked website or its content by WorkCoverSA.

Your access to and reliance on any third party website is entirely at your own risk.

You must not email, post, upload or submit any defamatory, offensive, illegal or inappropriate material to this website. To the extent permitted by law, neither WorkCoverSA nor the hosts, operators or developers of this website shall be liable for any defamatory, offensive, illegal or inappropriate content available on, or accessed from, this website.

WorkCoverSA cannot and does not guarantee or warrant that any files available for downloading through the website will be free of infection or viruses, worms, Trojan horses or any other script, program or code that manifests contaminating or destructive properties.

You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for virus detection, accuracy of data input and output and for maintaining an appropriate means for the reconstruction of any lost data.

You must not email, post upload or submit any material containing a virus, worm, Trojan horse or any other script, program or code that manifests contaminating or destructive properties.

Other sites may only link to this website with WorkCoverSA's prior written permission. Any site that links to this website must:

• link to WorkCoverSA's home page;
• not reproduce any content of the website that is being linked to this website;
• not create a browser or border environment around website content;
• not imply any endorsement approval or sponsorship by WorkCoverSA;
• not misrepresent its relationship with WorkCoverSA;
• not present false information about WorkCoverSA's products or services;
• not use WorkCoverSA's name, trade marks, logos or any other intellectual property owned or licensed by WorkCoverSA,
  
  without WorkCoverSA's prior written permission. Other sites may have linked to this website without WorkCoverSA's knowledge and without complying with these provisions. If you have any queries about a third party's right to link to this website please contact WorkCoverSA.

No transmission of data over the internet can be guaranteed as totally secure. Although WorkCoverSA endeavours to protect data transmissions to and from this website, WorkCoverSA does not warrant the security of any information that you transmit to this website.

WorkCoverSA does not warrant that this website is free from unauthorised access and/or any faults or errors in any operating systems resulting in the interception, corruption, alteration, non-delivery, incorrect delivery or loss of information transmitted over the internet. Accordingly, any information you transmit to WorkCoverSA is transmitted at your own risk.  Nevertheless, once we receive your transmission, we will take reasonable  steps to preserve the security of such information.

Unless otherwise indicated, software downloads available via links from this website are third party products. The third party products may be subject to a licence agreement between you and the relevant third party product owner. To the extent permitted by law, WorkCoverSA accepts no liability in respect of such third party products and gives no warranty or endorsement in respect of them.

This website is subject to copyright. All copyright in this website (including, without limitation all web pages, text, graphics, logos, audio and video recordings and software) is owned or otherwise licensed by WorkCoverSA. Information appearing on this website obtained from a third party may be the subject of copyright owned by that third party.

You may only use this website for your personal use and you may only reproduce (including by way of printing or making an electronic copy) information available on this website for that purpose. You must ensure that all copyright notices are retained in any material reproduced from this website. Except as expressly authorised by these terms and subject to the provisions of the Copyright Act 1968 (Cth), you may not, in any form or means:

• use, reproduce, adapt, store, distribute, display, perform or publish, licence, (including by electronic means); or
• sell or otherwise commercially exploit,
  
  any information, products or services made available or obtained from any part of this website without the prior written permission of WorkCoverSA, or, in the case of third party material, from the owner of the copyright in that material.

If you breach any of these terms, then (without limiting your other liabilities to WorkCoverSA) your authorisation to use this website terminates immediately and you must destroy all materials and information downloaded or otherwise reproduced from this website.

By submitting any material to this website, or to WorkCoverSA in connection with your use of this website, you agree to assign all of your intellectual property rights in that material to WorkCoverSA. However, you must not, without permission submit any third party material to this website.

This website contains trade marks owned by WorkCoverSA. You must not use any of the WorkCoverSA trade marks without our express permission.

WorkCoverSA undertakes to comply with its privacy policy, which is published on this website.

Unless otherwise stipulated by WorkCoverSA, any sale of goods or services from this website is subject to the following conditions.

Fulfillment - WorkCoverSA will endeavour to provide accurate and fast fulfilment of all orders placed using this website. However, WorkCoverSA shall not be liable for any delays in the delivery of goods or services caused by suppliers, transport, postal and courier services or for any other circumstances beyond the reasonable control of WorkCoverSA.

Currency - All transactions for the purchase of goods and/or services shall be in Australian dollars. Any amounts shown in other currencies are indicative only and may vary due to fluctuations in exchange rates.

Credit card use – If you provide your credit card details to this website, WorkCoverSA will use and disclose them only in accordance with WorkCoverSA’s privacy policy and only for the purpose of securing the verification  and processing of the credit card transaction. WorkCoverSA will report any suspected illegal (including fraudulent) use of credit cards to credit card providers, merchant banks, government institutions and other authorities as may be required by law.

Errors in description or pricing - WorkCoverSA reserves the right to void a transaction if it appears that there has been, or there is, subsequent to the placement or confirmation of an order, an error in the description or pricing of goods or services offered on this website. In such circumstances WorkCoverSA undertakes to refund any amounts paid in respect of such goods and/or services.

Warranties - Any supply of goods or services by WorkCoverSA is subject to any express written warranties offered by WorkCoverSA or a third party. To the extent permitted by law, all express and implied warranties relating to the sale of goods and services are hereby excluded.  WorkCoverSA has no liability to you in respect of warranties given by a third party.

These terms are governed by the laws in force in South Australia. You agree to submit to the exclusive jurisdiction of the courts of that jurisdiction.

You are solely responsible for ensuring that your use of this website is not prohibited in the jurisdiction in which you are accessing this website and that you comply with the laws of your jurisdiction.

If any provision of these terms is unlawful, void or unenforceable for any reason, then that provision shall be deemed severed from these terms and shall not affect the validity and enforceability of any of the remaining provisions.

WorkCoverSA reserves the right to amend these terms at any time. Amendments will be effective immediately upon their publication on this website. Your continued use of this website evidences your acceptance of, and agreement to, any such amendments. Your continued use of this website after our amendment of these terms will be taken as evidence of your acceptance of those amendments.

WorkCoverSA also reserves the right to modify the content, nature of, and accessibility to, this website at any time. These terms will continue to apply even if you cease to be permitted to use the website or your access is terminated for any reason.

In these Terms and Conditions for Using Online Forms,

• "form" means employer registration form, worker claim application, employer report form and reconciliation statement;
• "form web pages" means the sections of our website which facilitate the submission of the form electronically;
• "terms" means these Terms and Conditions for Using Online Forms (as amended from time to time);
• "we" and "us" and "WorkCoverSA" mean the WorkCover Corporation of South Australia and its officers and employees; and
• "you" and "your" mean any person using or proposing to use the form web pages.

These terms and WorkCoverSA’s General Terms and Conditions of Use govern your submission of a form electronically and your access to and use of form web pages. By using or attempting to use the form web pages or by submitting or attempting to submit a form (collectively called "use") you agree to be bound by these terms and WorkCoverSA’s General Terms and Conditions of Use, as amended from time to time.

You must not submit or attempt to submit a form unless you satisfy the pre-conditions for submission specified in the form web pages, which we may modify from time to time. In preparing a form for submission electronically, you agree to input accurate and complete information. You must not engage in any fraudulent, misleading or deceptive conduct when submitting a form electronically. Without limitation, you must not impersonate or attempt to impersonate any person or entity or otherwise misrepresent your identity or purport to be authorised to represent any entity if that entity has not authorised you to do so when submitting a form electronically.

WorkCoverSA may, in its sole discretion, suspend or terminate your right to use the form web pages or your right to submit forms electronically. We may reject a form submitted by you electronically and may require you to complete and submit a paper version of the form.

By using the form web pages or by submitting information in a form, you thereby authorise us to use that information for any reasonable purpose including any purpose in relation to the Workers Rehabilitation and Compensation Act 1986 and WorkCoverSA's obligations under that Act.

You may only submit a form on behalf of another person or entity if:

• this is expressly permitted in the form web pages;
• you have been expressly authorised to submit the form by the person or entity on whose behalf you are submitting the form; and
• you have accurately completed the sections of the form relating to submission of the form on behalf of that person or entity.

You warrant and certify that:

• a form, and the information contained in that form, submitted by you will be accurate and complete in all respects
• where the information is provided by a third party, the form accurately represents the information provided to you by that third party;
• if a form is submitted by you on behalf of another person or entity, you are authorised by that other person or entity to submit the form; and
• you will retain the acknowledgment of receipt generated following your submission of a form electronically and will produce that as evidence of receipt to us if we request you to do so.

In your use of the form web pages and your submission of forms electronically, you must comply with all policies and procedures which we have communicated to you or included in the form web pages. WorkCoverSA reserves the right to amend these policies and procedures from time to time.

WorkCoverSA reserves the right to amend these terms at any time. You agree to comply with any amended terms from the date on which we publish notice of the change in the form web pages.

These terms are governed by the laws in force in South Australia. You agree to submit to the exclusive jurisdiction of the courts of that jurisdiction.

In these Terms and Conditions for Using Secure Sites,

• "WorkCoverSA’s Secure Internet Applications" means any secure website or portion of a website operated by or on behalf of us;
• "terms" means these terms and conditions (as amended from time to time);
• "use" includes access or use or attempted access or use of any part of WorkCoverSA’s Secure Internet Applications;
• "we", "us", "our" and "WorkCoverSA" mean the WorkCover Corporation of South Australia and its officers and employees; and
• "you" means any person applying to be registered as a user of any of WorkCoverSA’s Secure Internet Applications or who we have authorised to use any of the WorkCoverSA’s Secure Internet Applications, and any entity which has nominated that person as a user.

These terms and WorkCoverSA’s General Terms and Conditions of Use govern your access to and use of any of WorkCoverSA's Secure Internet Applications. By submitting an application to be registered as a user  or by nominating a user of one or more of WorkCoverSA's Secure Internet Applications, you agree to be bound by these terms as amended from time to time and also the General Terms and Conditions of Use of WorkCoverSA’s website as amended from time to time.

You may apply to access and use one or more of WorkCoverSA's Secure Internet Applications by submitting a properly completed application form to us. WorkCoverSA may require you to provide further information in support of your application. WorkCoverSA will, however, be under no obligation to accept any application.

You warrant that all information you supply to us, or which you submit to our website, in connection with your application is complete and accurate. If you become aware of any error or omission after you have made an application, or if there is any change in the information provided to us in the application or which you submit to our website (for example, if employer registration details change), you agree to notify us immediately in writing of that change.

If we accept your application to access and use one or more of WorkCoverSA's Secure Internet Applications we will issue you with a unique username and password to enable you to access the relevant Secure Internet Applications. You must not access or attempt to access any of WorkCoverSA's Secure Internet Applications unless we have accepted your application and issued you with a unique username and password.

We may suspend or terminate, at any time and in our sole discretion, your right to access and use any or all of WorkCoverSA's Secure Internet Applications. By submitting information to us relating to your application to access and use WorkCoverSA's Secure Internet Applications or by submitting any information to our website you thereby authorise us to use that information for any reasonable purpose including any purpose in relation to the Workers Rehabilitation and Compensation Act 1986 and WorkCoverSA's obligations under that Act.

Access to each of WorkCoverSA's Secure Internet Applications is restricted and you may only access or attempt to access any of WorkCoverSA's Secure Internet Applications if we have authorised you to do so and we have issued you with the username and password necessary to do this.

Your username and password are confidential. You must take all reasonable precautions to safeguard your username and password at all times and you should not disclose them to anyone.  Without limitation, you should not tell anyone else your user name or password; you should not allow anyone to see you enter your user name or password and you should not keep the user name or password written down (except in a secure place).  You must take all necessary steps to prevent use of your user name or password by any other person.  You must not let someone else use your computer when logged on to WorkCoverSA’s Secure Internet Applications and you must not leave your computer unattended whilst logged on to a Secure Internet Application.

You will not disclose any information submitted, or accessed, by you by using WorkCoverSA's Secure Internet Applications except where required by law to do so, in addition to any other obligations you may have as to privacy/confidentiality to a third party.

You warrant that only you will use a username and password we issue to you to access and use any of WorkCoverSA's Secure Internet Applications. In your use of any of WorkCoverSA's Secure Internet Applications, you must comply with all terms, policies and procedures which we have communicated to you.

If you provide your credit card details to this website, WorkCoverSA will use and disclose them only in accordance with WorkCoverSA’s privacy policy and only for the purpose of securing the verification and processing of the credit card transaction. WorkCoverSA will report any suspected illegal (including fraudulent) use of credit cards to credit card providers, merchant banks, government institutions and other authorities as may be required by law.

When using WorkCoverSA’s Secure Internet Applications a secure 128-bit Secure socket layer is established between your computer and WorkCoverSA.  However, no transmission over the internet can be guaranteed as totally secure and WorkCoverSA cannot warrant the security of any information that you transmit to us using the WorkCoverSA Secure Internet Applications.

You acknowledge that using WorkCoverSA’s Secure Internet Applications on a computer which can be used by anyone other than you can result in access to the Secure Internet Applications by an unauthorised person.  WorkCoverSA will not be liable for any loss or damage caused to you as a result of or arising from using a shared computer.

You agree to close your secure session promptly after use of a WorkCoverSA Secure Internet Application. You agree not to navigate to a third party website within the same browser window whilst you are still logged on to a WorkCoverSA Secure Internet Application.

In any use of WorkCoverSA’s Secure Internet Applications, you must comply with all policies and procedures which we have communicated to you or included in the Application. WorkCoverSA reserves the right to amend these policies and procedures from time to time.

WorkCoverSA reserves the right to amend these terms at any time. You agree to comply with any amended terms from the date on which we publish notice of the change on this website.

These terms are governed by the laws in force in South Australia. You agree to submit to the exclusive jurisdiction of the courts of that jurisdiction.

In these Terms and Conditions for Using Electronic WMC,

• "Fee" means the relevant fee set out in WorkCoverSA’s Medical fee schedule and guidelines, as revised from time to time
• "WMC" means a WorkCoverSA Medical Certificate;
• "WMC web pages" means sections of any part of a website operated by or on behalf of WorkCoverSA which facilitate the submission of a WMC electronically;
• "terms" means these terms and conditions (as amended from time to time);
• "we", "us", and "WorkCoverSA" mean the WorkCover Corporation of South Australia and its officers and employees; and
• "you" and "your" mean any person applying to be registered as a user of the WMC web pages or who we have authorised to use the WMC web pages, and any entity which has nominated that person as a user.

These terms, WorkCoverSA’s General Terms and Conditions of Use and WorkCoverSA’s Terms for Using Secure Sites govern your submission of a WMC electronically and use of the WMC web pages. By submitting an application to be registered as a user or by nominating a user of the WMC web pages, or by using or attempting to use the WMC web pages (collectively called "use") you agree to be bound by these terms; the General Terms and Conditions of Use of WorkCoverSA’s website, and the Terms for Using Secure Sites, each as amended from time to time.

You may apply to use WMC web pages by submitting a properly completed application form to us. WorkCoverSA may require you to provide further information in support of your application. WorkCoverSA will, however, be under no obligation to accept any application.

You warrant that all information you supply to us, or which you submit to our website is complete and accurate. If you become aware of any error or omission after you have made an application, or if there is any change in the information provided to us in the application or which you submit to our website (for example, your registration with the Medical Board of South Australia is suspended or cancelled) you agree to notify us immediately in writing of that change.

If we accept your application, we will issue you with a unique username and password to enable you to use the WMC web pages and to submit WMCs electronically. You must not attempt to use the WMC web pages unless we have accepted your application and issued you with a unique username and password.

We may suspend or terminate, at any time and in our sole discretion, your right to use WMC web pages and your right to submit WMCs electronically at any time and without any liability to you.

By submitting information to us relating to your application to use WMC web pages or by submitting information in a WMC, you thereby authorise us to use that information for any reasonable purpose, including any purpose in relation to the Workers Rehabilitation and Compensation Act 1986 and WorkCoverSA’s obligations under that Act.

Your username and password are confidential. You must take all reasonable precautions to safeguard your username and password at all times and you should not disclose them to anyone.

You warrant and certify that:

• only you will use a password we issue to you to use the WMC web pages;
• each WMC submitted by you will be accurate and complete and will accurately represent the statements provided to you by the worker;
• you approve the information contained in each WMC submitted electronically by you;
• you will retain the acknowledgment of receipt generated following your submission of a WMC electronically and will produce that as evidence of receipt to us if we request you to do so;
• you will inform the worker to whom the WMC relates, that a claim is not being lodged when the WMC is submitted.  You will inform the worker that the worker has the right to lodge a claim;
• you will print out and sign a hard copy of the WMC and provide the WMC to the worker

If you become aware of any error or omission in any WMC submitted by you or if there is any change in the information provided to us via the WMC web pages you will notify us immediately in writing of such error, omission or change. If you do make a correction to a WMC, you must make a note of this correction in the comments field of the WMC. You will not be eligible for payment of the Fee for any amended WMC.

You must issue a new WMC if there is a change in a worker’s capacity or restrictions, or the worker’s previous certificate has expired or is due to expire.  You will be eligible for the receipt of the Fee from WorkCoverSAfor each new WMC.

WorkCoverSA will process all valid and complete WMCs properly submitted to us via the WMC web pages.  WorkCoverSA will pay you the Fee for WMCs lodged in a form approved by WorkCoverSA and in accordance with these terms.

Successful file submission does not guarantee payment by WorkCoverSA of the Fee.  After successful submission, WorkCoverSA will validate the WMC against the following conditions:

• the WMC must be submitted within 24 hours of the consultation;
• the WMC must be supplied in the designated form;
• all fields in the WMC must be completed accurately and in full (abbreviations and acronyms are not acceptable);
• where ascertainable, the probable cause of the worker’s medical condition must be included;
• all WMCs must be numbered as specified by WorkCoverSA;
• you must receive the prior consent of a worker before submitting the WMC to us;
• any other requirements of the Workers Rehabilitation and Compensation Act 1986.

You acknowledge that if you provide inaccurate, incomplete or insufficient information on the WMC web pages or if you do not provide the required information within the required timeframe, your use of the WMC web pages may be impaired or prevented or you may not be eligible to receive the Fee.

It is a condition of use of the WMC web pages that you accept payment of the Fee via Electronic Funds Transfer (EFT).  You must complete all necessary forms and provide us with all necessary information for us to be able to process your payments via EFT.  You authorise us and our agents and contractors  to use your information to process payments by EFT.  Your information will be treated in accordance with WorkCoverSA’s privacy policy.

WorkCoverSA makes no representation or warranties whatsoever that use of the WMC web pages will be uninterrupted or secure.

In your use of the WMC web pages and your submission of WMCs electronically, you must comply with all policies and procedures which we have communicated to you or included in the WMC web pages. We may amend these policies and procedures from time to time.

WorkCoverSA reserves the right to amend these terms at any time. You agree to accept and comply with any amendments on and from the date on which we publish a notice of the amendments in the WMC web pages.

These terms are governed by the laws in force in South Australia. You agree to submit to the exclusive jurisdiction of the courts of that jurisdiction.

In these Terms for Using EPPS,

• "EPPS web pages" means sections of the WorkCoverSA website which facilitate the submission of invoices to WorkCoverSA electronically;
• "terms" means these terms and conditions (as amended from time to time);
• "we", "us", and "WorkCoverSA" mean the WorkCover Corporation of South Australia and its officers and employees; and
• "you" and "your" mean any person applying to be registered as a user of the EPPS web pages or who we have authorised to use the EPPS web pages, and any entity which has nominated that person as a user.

These terms, WorkCoverSA's General Terms and Conditions of Use and WorkCoverSA’s Terms for Using Secure Sites govern your submission of an invoice electronically and use of the EPPS web pages. By submitting an application to be registered as a user or by nominating a user of the EPPS web pages, or by using or attempting to use the EPPS web pages (collectively called "use") you agree to be bound by these terms; the General Terms and Conditions of Use of WorkCoverSA’s website; and the Terms for Using Secure Sites, each as amended from time to time.

You may apply to use EPPS web pages by submitting a properly completed application form to us. WorkCoverSA may require you to provide further information in support of your application. WorkCoverSA will, however, be under no obligation to accept any application.

You warrant that all information you supply to us, or which you submit to our website is complete and accurate. If you become aware of any error or omission after you have made an application, or if there is any change in the information provided to us in the application or which you submit to our website you will notify us immediately in writing of that change.

If we accept your application, we will issue you with a unique username and password to enable you to use the EPPS web pages and submit invoices electronically. You must not attempt to use the EPPS web pages unless we have accepted your application and issued you with a unique username and password.

We may suspend or terminate, at any time and in our sole discretion, your right to use EPPS web pages and your right to submit invoices electronically at any time and without any liability to you.

By submitting information to us relating to your application to use EPPS web pages or by submitting information in an invoice, you thereby authorise us to use that information for any reasonable purposes, including any purpose in relation to the Workers Rehabilitation and Compensation Act 1986 and WorkCoverSA’s obligations under that Act.

Your username and password are confidential. You must take all reasonable precautions to safeguard your username and password at all times and you should not disclose them to anyone.

You warrant and certify that:

• only you will use a password we issue to you to use the EPPS web pages;
• each invoice submitted by you will be accurate and complete and will comply with all applicable laws, any agreements between WorkCoverSA and you, and all other applicable requirements;
• the fees charged under the invoice are in accordance with the regulated rates that may apply pursuant to section 32 of the Workers Rehabilitation and Compensation Act 1986, or any contract between you and WokCoverSA or authorised by Employees Mutual;
• the services to which the invoice and fees relate were provided to the worker identified in the invoice;
• you have been expressly authorised to submit the form by the person or entity on whose behalf you are submitting the form; and
• you will retain the acknowledgment of receipt generated following your submission of an invoice  electronically and will produce that as evidence of receipt to us if we request you to do so.

If you become aware of any  error or omission in any invoice or payment file, whether that error or omission has been made by you or by us, or if there is any change in the information provided to us via the EPPS web pages you will notify us immediately in writing of such error, omission or change.  WorkCoverSA reserves the right to void a payment if it appears that there has been or there is, an error in the payment.  If there has been an overpayment by WorkCoverSA, you agree to refund to WorkCoverSA any overpaid amounts.

WorkCoverSA will process all valid and complete invoices properly submitted to us via the EPPS web pages. 

Successful file submission does not guarantee payment by WorkCoverSA on all invoice line items.  After successful submission, WorkCoverSA will validate the line item records against WorkCoverSA business rules to determine if payment can be made.  Payment will only be made in accordance with the business rules and the Workers Rehabilitation and Compensation Act 1986

You acknowledge that if you provide inaccurate, incomplete or insufficient information on the EPPS web pages or if you do not provide the required information within the required timeframe, your use of the EPPS web pages may be impaired or prevented.

It is a condition of use of the EPPS web pages that you accept payment of the invoices via Electronic Funds Transfer (EFT).  You must complete all necessary forms and provide us with all necessary information for us to be able to process your payments via EFT.  You authorise us and our agents and contractors  to use your information to process payments by EFT.  Your information will be treated in accordance with WorkCoverSA’s privacy policy.

WorkCoverSA makes no representation or warranties whatsoever that use of the EPPS web pages will be uninterrupted or secure.

In your use of the EPPS web pages and your submission of invoices electronically, you must comply with all policies and procedures which we have communicated to you or included in the EPPS web pages. We may amend these policies and procedures from time to time.

WorkCoverSA reserves the right to amend these terms at any time. You agree to accept and comply with any amendments on and from the date on which we publish a notice of the amendments in the EPPS web pages.

These terms are governed by the laws in force in South Australia. You agree to submit to the exclusive jurisdiction of the courts of that jurisdiction.