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Health providers and services

WorkCover pays for services delivered by health providers to injured workers where the cost incurred is considered reasonable and appropriate. These providers are divided into two groups, medical and non-medical experts.

Medical expert providers

A medical expert is defined under the Workers Rehabilitation and Compensation Act 1986 as a provider who is registered with the relevant registration board in South Australia or in any other relevant jurisdiction if the services are delivered outside of SA, in one of the following disciplines:

  • medical practice (including general practice, specialist, physician and psychiatry)
  • dentistry
  • psychology
  • optical
  • osteopathy
  • physiotherapy
  • chiropractic
  • podiatry
  • occupational therapy
  • speech pathology.

The types of services and scale of charges payable by WorkCover for delivery of services in SA are published in the Government Gazette. For access to all current fee schedules click here.

WorkCover's claims agent Employers Mutual or self-insured employers may also make referrals to medical experts for services such as:

  • activities of daily living
  • functional capacity evaluations
  • graduated return to work programs
  • job analyses
  • worksite assessments
  • vocational assessments
  • driver assessments
  • driver rehabilitation programs.

If you are interested in receiving referrals from Employers Mutual for delivering any of these services, register your interest by completing the application below:
Application package: Medical expert rehabilitation provider [143KB]

If you are interested in receiving referrals from Employers Mutual for delivering driver assessment and driver rehabilitation services, register your interest by completing the application below:
Application package: Driver assessment and driver rehabilitation service provider

A list of currently registered driver assessors is attached below:
Accredited driver assessment and driver rehabilitation provider listing

Acupuncture treatment can only be provided by a legally qualified medical practitioner or other medical experts such as physiotherapists, chiropractors and occupational therapists. Treatment must be given by needle method only. A number of qualified providers have agreed for their details to be made available for injured workers.
Acupuncture provider listing [139KB]

Non-medical expert providers

WorkCover recognises the following services delivered by non-medical expert providers:

  • physical rehabilitation (gymnasium) services
  • remedial massage services.

To provide these services, physical rehabilitation providers and remedial massage providers must be registered with WorkCover. To become a registered physical rehabilitation (gymnasium) provider or registered remedial massage provider, a minimum set of qualification standards must be met.
Application package physical rehabilitation (gymnasium) facility
Application package physical rehabilitation (gymnasium) provider
Application package remedial massage provider

For a list of currently registered physical rehabilitation (gymnasium) and remedial massage providers, see below:
Approved remedial massage provider listing
Individual physical rehabilitation (gymnasium) provider listing
Approved gymnasium facilities (including aquatic facilities) listing

Aquatic therapy services can only be delivered by a physiotherapist. Any pool that is approved by the relevant South Australian Local Government council for public use can be used for the delivery of aquatic therapy services. Some of these have elected to be on a register that we have included in the listing with gym facilities.