Appointing a Rehabilitation and return to work coordinator
Employers with 30 or more workers must appoint a rehabilitation and return to work coordinator to help you and your worker in the return to work process. A coordinator is responsible for managing rehabilitation and return to work efforts in the workplace and is required to undertake appropriate training.
It makes sense to appoint a coordinator – after all, it has been shown that early intervention when workers are injured reduces the cost of claims – and that makes financial sense for you as it can keep the cost of your levy down.
WorkCover have published a manual All you need to know about rehabilitation and return to work coordinators which outlines what is required from employers and coordinators to help you understand this new role.
For more information about coordinators contact the Return to Work Inspectorate and Support Unit on 13 18 55 or email rrtwc-support@workcover.com.
What are the benefits of having a coordinator?
- They will facilitate the return to work process, and your worker and your business should recover sooner as a result
- Your coordinator will stay in contact with the injured worker
- They can liaise with all the parties involved on your behalf, such as case managers, health providers and the vocationalrehabilitation providers
- They can organise suitable employment and modified duties where necessary
- They can also enlist the help of supervisors and co-workers in supporting your injured worker.
Employers who employ more than 30 workers are required to appoint trained rehabilitation and return to work coordinators in accordance with Section 28D of the Workers Rehabilitation and Compensation Act 1986.
Employers who fit this criteria will initially be notified during the employer registration process.
Employers who wish to commence the appointment process and are seeking information about training courses or recognition of prior learning processes may wish to contact any of the following WorkCover approved training providers:
The following providers have been approved by WorkCoverSA to deliver training to rehabilitation and return to work coordinators.
| Training provider name | Address | Phone | Contact Email | Website |
| Access Working Careers (in partnership with Effective Australia) | 36 Beulah Road, Norwood SA 5067 | (08) 8132 3200 | ||
| ACTU Organising & Education Campaign Centre (in association with SA Unions) | 46 Greenhill Road, Wayville SA 5034 | (08) 8279 2222 | ||
| Adelaide Training and Employment Centre | 275 Grand Junction Road, Ottoway SA 5013 | (08) 8240 1233 | ||
| Arrow Training Services (in association with Angela O’Leary and Rally Consulting) | 208 Melbourne Street, North Adelaide SA 5006 | (08) 8239 2611 | ||
| ASC Training & Development | 438 Goodwood Road, Cumberland Park SA 5041 | (08) 8357 9222 | ||
| Business SA | 136 Greenhill Road, Unley SA 5061 | (08) 8300 0103 | ||
| Celtic Training & Consultancy | PO Box 10124, 252 Gouger Street, Adelaide SA 5000 | (08) 8211 8272 | ||
| CITC (in association with SA Unions) | 46 Greenhill Road, Wayville SA 5000 | (08) 8279 2222 | ||
| Industrial Foundation for Accident Prevention (in partnership with Konekt) | Level 13, ANZ House, 13 Grenfell Street, Adelaide SA 5000 | (08) 8130 0222 | ||
| Innovative Training & Recruitment | 186 Prospect Road, Prospect SA 5082 | (08) 8342 6488 | ||
| Pegasos Strategic Training (in association with ProActiv People Solutions) | 108 Portrush Road, Payneham South SA 5070 | (08) 8362 4507 | ||
| Recovre | 1/1 Greenhill Road, Wayville SA 5034 | (08) 7421 1777 | ||
| TAFE SA | 120 Currie Street, Adelaide SA 5000 | (08) 8207 2892 | ||
| Transport Training Centre | 17 Wirriga Street, Regency Park SA 5010 | (08) 8243 4400 | Website... | |
| Corporate Health Group | 55 Henley Beach Road, Mile End SA 5031 | (08) 8354 9888 | Website... |
Please contact the training provider direct for dates, costs and locations of training available and to make any bookings
For further assistance please contact the Return to Work Inspectorate and Support Unit on 13 18 55, or email rrtwc-support@workcover.com.
Rehabilitation and return to work coordinator training [165 KB]
WorkCover has created a range of publications to help employers and coordinators understand what is required in this new role.
Download factsheet: Rehabilitation and return to work coordinators - What employers need to know [502 KB]
Download factsheet: Rehabilitation and return to work coordinators - Registered training providers [106 KB]
Download manual: All you need to know about rehabilitation and return to work coordinators [1.1 MB]
Download guidelines: Rehabilitation and return to work coordinators - Work-related injury guide [3MB]
Download matrix: Rehabilitation and return to work coordinator roles and responsibilities [487 KB]
Application for Group Exemption [454 KB]
Nomination form for rehabilitation and return to work coordinators [493 KB]
Access the rehabilitation and return to work coordinator forum
The forum has been designed for rehabilitation and return to work coordinators to help and support them in their role in the workplace. The forum allows members to share their experiences, network with other coordinators and build knowledge on successful return to work activities.
Once you’ve registered as a coordinator you’ll be sent a username and password so that you can access the forum.
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