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Privacy and WorkCover SA

WorkCover SA ("we" or "us") respects your privacy. WorkCover SA has developed its own principles with respect to the privacy of personal information collected through this web site and relevant provisions of the WorkCover Corporation Act 1994 and the Workers Rehabilitation and Compensation Act 1986.

By accessing and using our site or by submitting information to us, you consent to our collection and use of personal information including information regarding employment and health in accordance with this privacy statement.

Collection and use of submitted information

We may collect and retain personal and other information about you ("personal information") when:

• you access our web site;
• you send us an email;
• you complete and submit any online form accessible from this web site;
• a third party such as your employer or a medical practitioner submits information about you to us; and
• when we provide services to you.

The personal information we collect about you includes your contact information as well as health and employment information and commercial (including financial) information which relates to the operation of our business or our obligations under the Workers Rehabilitation and Compensation Act 1986 and any other applicable legislation.

You acknowledge and agree that your personal information we collect may be used by us to the extent reasonably required in connection with the operation of our business and our compliance with the provisions of the Workers Rehabilitation and Compensation Act 1986Act and any other applicable legislation. This use may include the disclosure of your personal information to our agents and other third parties where reasonably necessary.

We will comply with the relevant provisions of the Workers Rehabilitation and Compensation Act 1986 and any other applicable legislation with respect to the disclosure of your personal information including, but without limitation:

• about the commercial or trading operations of an entity;
• about the physical or mental condition of a person;
• about the personal circumstances of a person;
• which we provide in response to requests from third parties for information made pursuant to the Workers Rehabilitation and Compensation Act 1986 and any other applicable legislation.

We will endeavour to ensure all personal information we hold about you is accurate, complete and current.

Security

We endeavour to implement reasonable security precautions to keep personal information secure from misuse, loss or unauthorized disclosure. However, the Internet is not a secure environment. We are therefore unable to guarantee that unauthorised access to information submitted to us by you will not occur, either during transmission of that information using the Internet or after we receive that information. If you use the Internet to send us any information, you send it at your own risk. Please also see WorkCover SA’s General Terms and Condition of Use of this web site.

If you submit information to any other site accessed through a link from our site, the privacy principles applying to any information you submit to that site are outside our control. You should check the privacy policies of any other site before submitting information to that site.

Collection and use of cookies and clickstream data

A cookie is a small amount of data given to your web browser by our web server. The browser stores the message in a text file and the message is then sent back to the server each time the browser requests a page from the server.

We make use of cookies on this web site. We use them on the home page to store the user’s preference to see a Flash driven menu system or a plain image-based menu system. This cookie does not facilitate any tracking of users, nor is it used for reporting on preferences of users to see either version of the menu system.

When you visit our web site, or download information from it, our Internet Service Provider (ISP) records:

• your server (IP) address and machine name;
• your domain name (if applicable);
• the date and time of visit to this web site and time spent on particular pages;
• pages accessed and documents downloaded;
• the number of bytes transmitted and received for each request;
• the previous site or page visited;
• the search engine and keywords used;
• any linked referral; and
• (collectively called "clickstream data"). the type of browser used and its operating system,

We may examine clickstream data to determine the traffic through the server as well as access levels to specific pages. We will not identify you or your browsing activities from clickstream data except in the circumstances specified below.

If we or any authority suspect that unauthorised access or use of this web site has occurred, or may occur or be attempted, we may gather, use and disclose more extensive information than indicated above regarding access or attempted access to the web site for the purposes of prevention, detection, investigation or prosecution.

Access to personal information

We will provide you with access to most of your personal information on reasonable request and upon payment of the requisite fee (if applicable). However, we may deny your request in some circumstances. If we do this, we will tell you why.

If you think that any information we hold about you is inaccurate, please contact WorkCover SA on 13 18 55 or email us and we will take reasonable steps to ensure that the information is corrected.

Questions

If you have any concerns or questions about how we handle your information, or about WorkCover SA’s approach to privacy, please contact WorkCover SA on 13 18 55 or email us.