Support for injured workers

If you are an injured worker there are a number of people who will assist you in your return to work with a new employer including:

  • your claims manager, handling the overall management of your claim, including your income maintenance payments
  • the rehabilitation provider, developing your return to work plans and negotiating with your medical providers and your pre-injury employer
  • specialist provider, assisting when their expertise is necessary
  • CentreLink, obtaining a Job Seeker number for use when approaching Job Network agencies.

Rehabilitation provider

Vocational rehabilitation provides a service that supports you in finding a new job after an injury. If you are unable to return to your pre-injury employer and are able to work, your claims manager will refer you.

Working with you and rehabilitation providers we support you by:

  • assessing and matching suitable jobs
  • upgrading your skills if necessary
  • providing assistance in updating your resume
  • providing job search information
  • publicising the incentive scheme to employers and obtaining job leads
  • ensuring employers are suitable participants
  • assessing the need of re-training
  • assisting where aggravation of injury occurs or is likely to occur.